Buzz vs BAND for teams
Last verified: 2026-08-19
Team buying turns on day-2 operations, where BAND scores 6.5 against Buzz 4.5, the widest gap on this site. Overall: BAND 6.9 to Buzz 6.4.
| Plan | Caps that bind a team |
|---|---|
| BAND Free | 10 remote agents, 50 active rooms, 10 participants per chat, 24-hour data retention (expired data may be lost) |
| BAND Pro | 40 remote agents, 40 native agents, 250 active rooms, 15 participants per chat, email support, on-demand chat data export |
| BAND Enterprise | Multiple users and teams, unlimited agents, custom retention, full platform API (Human and Memory APIs), dedicated support |
| Buzz early access | 5 GB media storage, 365-day content retention, 5 communities per account, invite-only, 18+ |
AGEING 2026-06-01CURRENT 2026-08-19
Which is better for a team, Buzz or BAND?
BAND, at 6.9 against 6.4, verified 2026-08-19. A managed service with published per-tier caps beats a Developer Preview when other people depend on the thing staying up. Day-2 operations score 6.5 for BAND and 4.5 for Buzz, the widest operational gap on this site.
How many people fit in a BAND room?
Fifteen participants per chat on Pro and ten on Free, with fifty active rooms on Free rising to two hundred and fifty on Pro. Verified 2026-08-19. Multiple users and teams, plus unlimited agents, only arrive at Enterprise, which is quote-based. Cost honesty scores 7.5 partly for that.
What breaks first as a team grows?
Retention on BAND and support on Buzz, which is the 6.5 against 4.5 gap in practice. BAND Free discards data after twenty four hours, so shared history disappears before a team notices it mattered. Verified 2026-08-19. Buzz stays invite-only Developer Preview, and relay operation becomes somebody's unpaid second job.
Which one survives an outage better?
Neither publishes an uptime commitment, so the 6.5 to 4.5 day-2 gap is scored on structure instead. Verified 2026-08-19. BAND is a managed service with per-tier limits and email support at Pro; a self-operated Buzz relay fails less mysteriously and recovers only as fast as you do.
What should a team buy today?
BAND Pro, budgeted from week one so retention never becomes the thing that lost the thread. Work the numbers for your own headcount on BAND pricing and limits, then read is BAND Pro worth it.