When BAND Pro is worth $17.99
Last verified: 2026-08-19
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BAND Pro is $17.99 per month against a $0 Free tier. Source: band.ai/pricing, verified 2026-08-19. The upgrade is not about capacity for most teams. It is about getting your data back out.
What does Pro actually add?
40 remote agents, 40 native agents, 250 active rooms, 15 participants per chat, email support, and on-demand chat data export. The Free tier has 10 remote agents, 50 active rooms, 10 participants per chat, and 24-hour retention.
Why is export the real line?
A room you cannot export is a room you cannot audit, migrate, or cite later. Pair that with a 24-hour Free retention window and the Free tier reads as an evaluation surface rather than a place to keep decisions.
What is the decision rule?
Stay on Free if you are evaluating and nothing in the room needs to exist tomorrow. Move to Pro the first week a room holds a decision you would want to reread. Ask for the Enterprise quote when custom retention or the platform APIs are a requirement, not a preference.