Guide · band pro vs free, band pricing worth it

When BAND Pro is worth $17.99

Last verified: 2026-08-19

Desk review · published sources

Not measured by us; scored from published sources.

BAND Pro is $17.99 per month against a $0 Free tier. Source: band.ai/pricing, as recorded 2026-09-20. The upgrade is not about capacity for most teams. It is about getting your data back out.

What does Pro actually add?

40 remote agents, 40 native agents, 250 active rooms, 15 participants per chat, email support, and on-demand chat data export. The Free tier has 10 remote agents, 50 active rooms, 10 participants per chat, and 2-week data retention; single user, personal non-commercial use only since 2026-09-17. Source: band.ai/pricing, as recorded 2026-09-20.

Why is export the real line?

A room you cannot export is a room you cannot audit, migrate, or cite later. Free has 2-week data retention; single user, personal non-commercial use only since 2026-09-17. Source: band.ai/pricing, as recorded 2026-09-20.

What is the decision rule?

Stay on Free only for single-user, personal non-commercial use within its two-week retention window. Move to Pro the first week a room holds a decision you would want to reread. Ask for the Enterprise quote when custom retention or the platform APIs are a requirement, not a preference.

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